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FAQ

Frequently Asked Questions

I am not sure if the air pressure is correct.

Please check the guide below for recommended air pressure.

Air leaks when inflating a Presta valve.

The Presta adapter may not be attached securely.
Please check the following.
The Presta adapter uses a screw-on design.
Turn it clockwise until it stops and feels secure.
A video guide is also available to show how to inflate Presta valves.
If air still leaks, please contact us using the link below.

The O-ring on the Presta adapter comes off.

Please check the two points below.

[1] How to attach the Presta adapter
The Presta adapter uses a screw-on design.
Turn it clockwise until it stops and feels secure.

[2] How to remove the Presta adapter
Hold the Presta adapter firmly with one hand.
With the other hand, turn the U.S. air hose counterclockwise to loosen it.
Then rotate the Presta adapter counterclockwise and remove it from the valve.

The hose and the main unit become hot.

The unit, U.S. air hose, and hose connection may feel warm during use.

This product includes a safety system that shuts off power before overheating.

This helps ensure safe operation.

However, parts may remain hot right after continuous use.

Please wait a short time before touching or removing the hose.

The air pressure does not display for U.K. valves.

Due to the valve design, pressure does not show when simply connected.
The smart inflator measures pressure during inflation.
It detects the force pushing back from air inside the tube.
For this reason, pressure displays only while inflating.